DigiDelivery 2.1 versus Network Home Directories

[Greg Neagle]

Under OS X 10.4.6, DigiDelivery 2.1 build 393 refuses to launch if the current account has a network home directory.

If I mv ~/Library to ~/Library.old and then ln -s /Users/Shared ~/Library (symlinking ~/Library to a folder on the local drive), DigiDesign launches just fine.

Since our users have network accounts, this is a showstopper.

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Greg Neagle
Sr Systems Engineer
Walt Disney Feature Animation

[Gordon Lyon]

Thanks for the heads-up Greg. We're looking ito it now. Did this work any better under earlier versions of OSX?

[Greg Neagle]

I don't know how it behaved under older versions of OS X, but would be happy to test if you'd like.

[Greg Neagle]

I just tested under Mac OS X 10.3.9 and replicated the same behavior.

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Greg Neagle
Sr Systems Engineer
Walt Disney Feature Animation

[Gordon Lyon]

We're looking into the cause - can you please do the following?
1. Create a folder named "Logs" in the same folder as your DigiDelivery client
2. Try sending a delivery
3. Open the Logs folder and email the text file to tsdigidelivery@digidesign.com with a brief note explaining this came from an OSX network drive.

Interestingly, the same day you posted this another email crossed my desk stating the Pro Tools has the same issue...

Thanks, Gordon

[Greg Neagle]

I've created the "Logs" folder, but nothing ever gets written there. Nothing is written to /var/log/system.log, nor to the console.log, nor to CrashReporter. You double-click on the app, you see the zooming animation, then nothing. Same app with a local account launches just fine.

-Greg