Transfer success

[Pythagor]

Hi,
since upgrade to 2.1.1 the following error occurs frequently client starts receiving let's say 12 Gb file then after 2-3 minutes it says "Success!". Naturally no file could be downloaded in this time. All i get is a folder with 2 files with alpha-numeric names... Anybody can confirm?

[DigiTechSupt]

Are you making sure to trash the partially downloaded files before attempting the delivery again?

Are you on Mac or Windows?

[Pythagor]

i'm on Mac and i tried to delete partial files as well as change provider and download from different location. Same everywhere.

leo

[Gordon Lyon]

This is a new one on me. Please contact tsdigidelivery@digidesign.com to help you troubleshoot.

Thanks, Gordon