Eleven plugin not recognized?

[Dr Raven]

Hi, I'm new to ProTools so I'm sure this is something simple I've overlooked. I've got the authorization on my iLok for Eleven, I've installed Eleven, and I can see it in my Plugins folder. When I launch PT I see Eleven listed as it initializes all the plugins in the splash screen. But if I follow the directions in the Eleven Plugin Guide and create a new mono Audio track, then click the Insert Selector A from the new track in the mix window and then move my mouse over "plug-in" and then browse the plugin categories I do not see Eleven anywhere. I expected to find it under "Instruments" alongside Hybrid which works fine, but Eleven is nowhere to be found. I've tried reinstalling Eleven a couple of times, no change. I am using ProTools M-Powered 7.4.2. Any suggestions?

Dr Raven

[77pro]

It should be listed in the 'Harmonic' sub-category.

[Dr Raven]

Hey 77pro,

Interesting. I'm not seeing a sub-category called "Harmonic". Hmmm...


Dr Raven

[77pro]

Not sure if it makes a difference...but go to: 'setup'>'preferences' >'display'> organize plug-ins by: category

[Dr Raven]

Just checked the PT Display Prefs. It was set to "Category", so I chose "Flat List" to see all the plugins in a long list and it still doesn't show Eleven, even though I can clearly see it in the plugins folder on my hard drive. I read through the forums and did a web search but I haven't seen anyone else with this problem, so it may be an installation issue. I'll try reinstalling everything this week and see if that resolves it. Thanks for the advice!

Dr Raven

[77pro]

Yeah, not sure what the problem is....but I do know when you get it working you're gonna' love it :D

[stonehenge]

I think there's Eleven (for HD) and Eleven LE (for LE and MPowered). Can you check and see if you installed the LE one?