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Lefthandedstrat1
11-16-2009, 05:01 AM
Dear All
I purchased fast track USB, and bundled with it was Pro Tools essential 8.02.

The fast track is fine, but when I installed Pro Tools and rebooted the computer
it came back with a pace installer error and the the program would not initiate.
I was told by m-audio to install the software in safe mode, this I did when the program was just about installed it came back with an error c++
redistributable had not worked correctly.

M-audio, then said they thought the disk with the Pro Tools on was corrupted.
They then sent me a link to the digi downloader and a further link to download Pro Tools, I have tried to download Pro Tools at least eight times after about two minutes the download fails.

I am really getting fed up with this, everything else on my computer works fine.
My Pro tools disk is different from the one shown in the installation video on this forum.
There is no mention of the pace protection software, when I install Pro Tools,
plus I have a separate drivers disk, I used the latest driver off the internet by the way.

My Pc

AMD Athlon 2400+Xp
Ram 1Gb
Windows XP SP3

Can anyone help please.

Regards Lefthandedstrat1

DigiTechSupt
11-20-2009, 09:52 AM
The reason you received the PaceRegister error and Pro Tools failed to initialize error is because any version of Pro Tools 8 (LE/MP/HD/Essential) is not compatible with Athlon XP processors or any processor that does not support SSE3 instructions. Most AMD Sempron & Duron, and some older Pentium 4's fall into this category as well.

Lefthandedstrat1
11-21-2009, 09:09 AM
Dear Digitech design
Thank you for replying to my post.
The shop where I purchased my m-audio fast track USB
told me that my computer was compatible with Pro-Tools essential.

Can I have an older version of Pro tools that will work on my PC, please.
Otherwise I am going to have to take my fast track back and ask for a refund.
I would much prefer to keep it, it is however useless if I do not have any editing software. Would you not agree.

Regards Phil G.