Unable to install c8 drivers.......

[ginoworld]

I DOWNLOADED THE COMMAND 8 SETUP SOFTWARE FROM THE DIGIDESIGN WEBSITE AND MY PROTOOLS STILL WON'T RECOGNIZE MY COMMAND 8. IT POWERS UP & THE FADERS DO THEIR TEST (UP & DOWN) THEN IT CLICKS AND THE SCREEN READS COMMAND|8 (OFFLINE) HOW DO I FIX THIS? I'VE TRIED EVERY SUGGESTION ON HERE AND NOTHING IS WORKING.

[Boogeyman]

Hey ginoworld,

Did you find a solution to this problem? I am experiencing something similar with the 8.0.1 upgrade.

If you have any tips or advice, please share!

Thanks!

[DigiTechSupt]

What suggestions have you tried, exactly?

Did you configure it properly in Setups>Peripherals>MIDI Controllers? Can you tell me the settings you're using in that window?

[BkCitrus]

Does anyone know if the C8 is compatible with snow leopard and pt 8.0.3, i'm having the same offline issue and message.
"protools unable to communicate with command|8. Power cycle and check its connections."


Sorry my settings in peripherals are: type receive from send to

C8 C8,port 1 C8,port 2

[stustan]

My command 8 is working perfectly with snow leopard and PT 8.0.3

[DigiTechSupt]

Originally Posted by BkCitrus

Does anyone know if the C8 is compatible with snow leopard and pt 8.0.3, i'm having the same offline issue and message.
"protools unable to communicate with command|8. Power cycle and check its connections."


Sorry my settings in peripherals are: type receive from send to

C8 C8,port 1 C8,port 2

This isn't correct. Please follow the instructions from page 14 of the Command|8 Guide.